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Changing Home Care Providers

Switch to Juniper Home Care

Whatever your situation – perhaps you’re not happy with your current provider, you’ve heard great things about Juniper, or you want to make the most out of your funding, switching home care providers is easier than you think, and Juniper Home Care can help.

Benefits of switching Home Care Providers

When you switch your Home Care to a provider like Juniper, you’ll reap the many benefits. Juniper’s experience ensures you’ll receive tailored, expert support drawing from our in-house team of Nurses, Physiotherapists, Therapy Assistants, Occupational Therapists, and Podiatrists, and Community Support Workers. Our holistic approach to home care fosters both physical and mental well-being, reflecting Juniper’s commitment to tailored, flexible service adjustments as your needs change. As a WA not-for-profit, we prefer to focus on customer care rather than shareholder profits, and our 75-year legacy in supporting Western Australians guarantees a trustworthy, heartfelt service.

How to make the Home Care switch to Juniper

1 Call Juniper

2 Call your current provider to agree on a switch date

3 Notify My Aged Care on 1800 200 422

4 Provide Juniper with your referral code given to you by My Aged Care

5 Juniper Care Lead visits you at home

6 Juniper services start!

What our customers say

“Now Juniper are like family – they are superb. Juniper physiotherapist Divya is so lovely and her finding a suitable walker for Nunziato has been fantastic for him. Nunziato is now able to walk further, and he feel so much safer. He has been able to become more involved with activities as he is much more easily able to move around and can rest when needed. There’s that social connection too. I hear Nunziato laughing with the physio the whole time. Our Juniper Therapy Assistant Rhys is an angel and has been a godsend.”
Connie
Home Care Package customer's family
“They’ve helped Mum so much and it’s because of them that she’s been able to stay at home as long as she has. They are also great company for her, so it’s also the social aspect and getting out in the community that Juniper has provided her as well.”
Irene
Juniper Home Care customer's family
“Occupational therapist Rebecca was so professional patient understanding kind and treated my mother in law with great respect for her needs. Rebecca went above and beyond in assisting us with the equipment that we could be provided with and keeping us informed all the way through and updated us every step.”
Alison
Home Care Package customer's family
“I’ve had quite a few problems with my shoulder, so I was struggling to clean the house. Juniper now comes in once a fortnight and helps with our cleaning. It really helps Tom and I out and allows us to enjoy time doing the things we want to do."
Lyn Neacy
Juniper Home Care customer

Want to learn more? You can download here a handy fact sheet all about switching providers.

Make an Enquiry

Home Care

Why make the switch to Juniper

We're a WA not-for-profit

We’re here for you, not shareholders. We’ve been supporting older Western Australians for 75 years.

Experienced and Specialised

Aged Care is all we do, so we know it inside out. We provide care and accommodation to thousands of Western Australians.

Clinical know-how

We have in-house Nurses, Physiotherapists, Occupational Therapists and Podiatrists.

We're nimble

We don’t set services and forget. We regularly talk with you and readjust to suit your changing needs.

Teamwork

We join your team with a holistic approach to support your physical and mental wellbeing.

Improvement, not maintenance

We take a preventative approach, working to not allow a crisis to happen before supporting with services.

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Acknowledgement of Country

Juniper acknowledges the Traditional Custodians of the Lands on which our services operate throughout Western Australia. We pay our respects to Elders past, present and emerging. We are committed to walking alongside all Aboriginal people on our journey of reconciliation.

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