Aihi Augerea may have only been working in aged care for six months, but the impact he has had in his role as a community support worker at one of Juniper’s most remote sites has been, his colleagues say, “nothing short of amazing”.
The 38-year-old from Papua New Guinea joined Juniper Wyndham Day Centre in February, his natural ability to converse with customers and offer a sympathetic ear making an instant impression.
“I can say for sure, Aihi is a valued work mate and even better community support worker to our customers,” says Debbie Beck, Juniper’s Customer Care Lead in the Kimberley.
“We’ve only ever had female workers, so since Aihi has joined us, we now have a lot of men wanting to come to the centre knowing there is a male worker onsite who is able to chat with them and tend to any needs they have.
“Before they may have felt too shy to express their needs or wants to our indigenous female staff due to cultural reasons.”
Aihi moved to Australia in 2004 and spent time in Brisbane and Darwin before arriving in Wyndham a year ago.
It was while working as a manager at the Wyndham Community Club that he caught the attention of Debbie, who was impressed by his warm demeanour with customers.
Despite having never worked in aged care, when Debbie said he would be the perfect fit for Juniper, Aihi thought, “I’ll give it a go”.